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Direction: In each of the following questions, choose the most appropriate sequence of sentences from the given choices.

  1. (i) If the comments show you have an issue in your business that needs fixing, it is better that you know about it, is it not?
    (ii) You will get both good and not-so-good comments, but the not-so-good comments are as valuable to your business as the good.
    (iii) You can then apologies, react to the issue and make it good, for everyone to see.
    (iv) How cool would it be to get your customer's feed-back in real time, as it is happening?
    1. (i) (ii) (iv) (iii)
    2. (iv) (ii) (i) (iii)
    3. (iv) (iii) (ii) (i)
    4. (i) (iii) (ii) (iv)
Correct Option: B

(b) The sequence is; Feedback----good/not so good----not so good valuable----why? Needs fixing----make it good.


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